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Cleaning Area: * The capacity of the VOC filter is approximately 1,200 gallons. * It will reduce chlorine >90% @ 1 ppm, chloroform >95% @ 1ppm, and particulate >95%. Filter Media: The VOC filter media consists of 0.75 lbs. of stream activated, acid washed coconut shell carbon. Filter Change: The VOC filter should be changed after 1,200 gallons or once a year. Return Policy: In the event the filter isn’t working out for you, you may return it within 2 weeks of purchase. You must contact our Customer Service Department for a return authorization number. Complete the return form that was sent with your invoice. Be sure to include any materials you received, such as the instruction booklet, as well as any parts that may have come with the filter. All filters must be put in a separate box so that there are no shipping labels or writing on the original packaging. We suggest you insure the package and all return shipping charges are your responsibility. Upon it’s return, the unit will be inspected, and if it is in resellable condition we will credit you back less a 10% restocking fee. In the event the filter is damaged or defective, please save all packing material and contact our Customer Service Department immediately for further instructions. |
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