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Frequently Asked Questions

Q. What is the VitaShower filtering media?
A. 100% pharmaceutical-grade vitamin C.

Q. How does VitaShower remove chlorine and chloramines from water?
A. VitaShower utilizes ascorbic acid chemistry for dechlorination. Vitamin C does not hold the chlorine; it neutralizes chlorine from an element into a harmless compound.

Q. Is there any scientific evidence that vitamin C can be used in dechlorination?
A. Yes. U.S. Environmental Protection Agency, National Risk Management Research Laboratory demonstrated that Vitamin C is a safe and fast dechlorination agent.

Q. How much vitamin C is in the VitaShower filter?
A. There are 250 grams of vitamin C in each VitaShower cartridge. One gram of Vitamin C will neutralize 1 ppm (part per million) of chlorine in 100 gallons of water.

Q. What is the advantage of vitamin C?
A. Vitamin C is the safest and least toxic dechlorination media. It not only fully neutralizes both chlorine and chloramines but also provides additional nutrients for your skin and hair.

Q. Has vitamin C ever been used in dechlorination?
A. Yes. Vitamin C dechlorination has a lengthy history. It has been used in EPA and APHA methods for the dechlorination of lab samples. In the medical industry, it is the standard for critical applications such as dialysis, where the introduction of chlorinated water or toxic chemical would be catastrophic.

Q. How do I know when I should change the disposable filter ?
A. The second generation VitaShower filter cartridge will be transparent. You can actually see the vitamin crystals. When all vitamin crystals are dissolved in water, you are still able to use your VitaShower filter for another month, but it is about the right time to order a new one.

Q. Does the VitaShower filter require maintenance?
A. No. VitaShower does not require any maintenance. You just need to install it and enjoy chlorine-free showers.

Q. Do I have to back flush the VitaShower filter?
A. No.

Q. How long will the VitaShower last and how many gallons of water will it filter?
A. The life time of the VitaShower filter is about one year or 15,000 Gallons of water and independent on the quality of the water.

Q. Does the VitaShower filter reduce the flow rate?
A. No noticeable change of flow rate is found before and after the VitaShower filter is installed.

Q. Does the performance of the VitaShower depend on water temperature or pressure?
A. No. The VitaShower works with any water temperature (hot or cold), water pressure (high or low), and any quality of water, as long as the ordinary shower head works.

Q. Can I use my own shower head with the VitaShower filter?
A. Yes, you can use your shower head.

Q. Is the VitaShower filter easy to install?
A. Yes, simply screw the filter onto your existing shower arm.

Q. What is the warranty of the shower head water filter?
A. There is a one-year warranty on filter body. 90 days on filter cartridges.

Q. What are the vitamin C tablets used for?
A. The vitamin C tablets made of vitamin C and vitamin E. They fully neutralize the chlorine in your bath.

Q. How many vitamin C tablets are needed for the bath?
A. One vitamin C tablet is good for one bath. It is capable of neutralizing 100 gallons of water. The volume of an ordinary bath tub is about 50 gallons; therefore, half of the vitamin will be used for providing additional nutrients for your skin and hair.

Q. Can I use vitamin C tablets to dechlorinate my fish tank?
A. Yes. This tablet is safe and effective for dechlorination of fish tank water and one tablet is capable of neutralizing 100 Gallons of water.

Q. Can I use vitamin C tablets in my laundry?
Yes. The major ingredient of detergent is chlorine. During the rinse cycle, adding the vitamin C tablets to your washing machine will neutralize chlorine and protect the cloth fibers against chlorine attack.

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